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Getting to know Smart Dispatch
In this course, you will explore the key concepts, and be given an overview of the Smart Dispatch dashboard.You will also see how it is used by a dispatcher or planner, and be guided through how Desktop and Smart Dispatch work together.
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Introduction to Smart Dispatch 0 hr 1 min
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Understanding the needs of Smart Dispatch users 0 hr 4 min
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Exploring the Smart Dispatch Dashboard 0 hr 5 min
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Your first look at the different planning views in Smart Dispatch 0 hr 7 min
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Navigating the Unassigned Jobs grid lists in Smart Dispatch 0 hr 5 min
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Understanding route execution states in Smart Dispatch 0 hr 2 min
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Reviewing routes and unassigned work on the map display 0 hr 5 min
- Understanding key concepts of Smart Dispatch
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What are Team Boards? 0 hr 2 min
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What are Route Templates? 0 hr 2 min
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What are Shifts? 0 hr 2 min
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What are Trips? 0 hr 2 min
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What are Jobs and Stops? 0 hr 2 min
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Managing resources and shifts using Route Templates
In this course, you will be shown how to setup and configure the common components required for the operation of Smart Dispatch.
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Creating and using route templates in Smart Dispatch 0 hr 7 min
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Managing resources using route templates in Smart Dispatch 0 hr 4 min
- Managing routed (or round) work in Smart Dispatch
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How Smart Dispatch supports routed (or round) work 0 hr 3 min
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Process flow for support of routed (or round) work in Smart Dispatch 0 hr 4 min
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How route templates are used for recurring routed work 0 hr 2 min
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Planning routed (or round) work in Smart Dispatch 0 hr 7 min
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Automatically allocate jobs to the most suitable route using Suggest Route 0 hr 3 min
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Monitoring execution of routed (or round) work 0 hr 4 min
- Sequence optimizing and auto planning routes and jobs, for routed and container work
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Optimizing the sequence of stops on a routed work route 0 hr 4 min
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Auto load balancing remaining work over selected routes (Cross-route optimization) 0 hr 3 min
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Unassigning and auto-planning remaining work on a route 0 hr 4 min
- Managing roll-off (or scheduled) work in Smart Dispatch
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How Smart Dispatch supports Roll-off (or Scheduled) work 0 hr 3 min
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Roll-off (or scheduled) work process flow 0 hr 3 min
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Overview of how route templates are used for roll-off work 0 hr 2 min
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Planning roll-off (or scheduled) work in Smart Dispatch 0 hr 7 min
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Editing roll off or scheduled jobs in Smart Dispatch 0 hr 2 min
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Deleting roll-off or scheduled jobs in Smart Dispatch 0 hr 1 min
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Assigning standing jobs to a new route in Smart Dispatch 0 hr 2 min
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Excluding outlet stops in trips 0 hr 2 min
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Completing Roll Off and Container jobs in Smart Dispatch 0 hr 2 min
- Managing Container work in Smart Dispatch
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How Smart Dispatch supports Container work 0 hr 3 min
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Container work process flow 0 hr 3 min
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Overview of how route templates are used for Container work 0 hr 2 min
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Planning Container work in Smart Dispatch 0 hr 5 min
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Monitoring execution of Container work 0 hr 3 min
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Distributing jobs between routes in the planning views
In this course, you will explore the Load Balancing view in Smart Dispatch and learn how the functionality and features on this screen helps the planner to distribute and balance jobs between available routes.
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Distributing jobs between routes in the Move Jobs Between Routes planning view 0 hr 3 min
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Distributing jobs between routes in the Load Balancing view 0 hr 4 min
- Additional Smart Dispatch features (Optional)
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Assign a routed work route template to a team board in Desktop ERP (Optional) 0 hr 4 min
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Configuring handling time for stops in Desktop ERP 0 hr 3 min
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Tracking and editing estimated route finish times 0 hr 2 min
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Reviewing & editing route start times & dates 0 hr 2 min
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Monitoring routes in the Route Dashboard view 0 hr 2 min
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Planning brokerage work in Smart Dispatch 0 hr 3 min
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Planning DRS collections in Smart Dispatch (Ireland only) 0 hr 3 min
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Filtering jobs and routes using tags in Smart Dispatch 0 hr 4 min
- Course Evaluation
Smart Dispatch for End Users
Course 1 of 4 in Smart Dispatch Certified End User
Learn how to use Smart Dispatch with AMCS Platform to support your planning and dispatching needs.
This course introduces you to Smart Dispatch by giving you the understanding of user needs, Smart Dispatch concepts and how Smart Dispatch is presented in AMCS Platform. The course walks you through everything you need to know to perform daily planning tasks, such as rostering and managing resources, planning of routes, execution and monitoring of scheduled routes, as well as route optimization and other features of Smart Dispatch.
Who is it for?
Standard users of Smart Dispatch.
What you’ll learn:
- What are the needs of Smart Dispatch users
- Smart Dispatch key concepts
- How Desktop and Smart Dispatch work together
- How to navigate and use the Smart Dispatch dashboard
- How to set up Desktop to support Smart Dispatch
- How to set up common components of Smart Dispatch
- How to roster and manage resources in Smart Dispatch
- How carry out daily planning tasks such as building, adding jobs, publishing and monitoring routes
- How to optimize routes