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Getting started with Smart Dispatch
In this course, you will explore the key concepts, and be given an overview of the Smart Dispatch dashboard.You will also see how it is used by a dispatcher or planner, and be guided through how Desktop and Smart Dispatch work together.
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Introduction to Smart Dispatch 0 hr 1 min
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Understanding the needs of Smart Dispatch users 0 hr 4 min
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Exploring the Smart Dispatch Dashboard 0 hr 13 min
- Process overviews for supported work types
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How Smart Dispatch supports Routed (or round) work 0 hr 3 min
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How Smart Dispatch supports Roll-off (or Scheduled) work 0 hr 3 min
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How Smart Dispatch supports Container work 0 hr 3 min
- Understanding key concepts of Smart Dispatch
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What are Team Boards? 0 hr 2 min
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What are Route Templates? 0 hr 3 min
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What are Shifts? 0 hr 2 min
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What are Trips? 0 hr 2 min
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What are Jobs and Stops? 0 hr 2 min
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Setting up and using Route Templates
In this course, you will be shown how to setup and configure the common components required for the operation of Smart Dispatch.
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Creating and using route templates in Smart Dispatch 0 hr 7 min
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Configuring and building a routed work route template for use in Smart Dispatch 0 hr 7 min
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Creating a non-recurring route template 0 hr 2 min
- Managing resources and shifts
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Managing resources using route templates in Smart Dispatch 0 hr 3 min
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Adding an extra resource to a route template 0 hr 3 min
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Manually creating a shift and adding resources 0 hr 2 min
- Managing roll-off (or scheduled) work in Smart Dispatch
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Roll-off (or scheduled) work process flow 0 hr 3 min
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Overview of how route templates are used for roll-off work 0 hr 2 min
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Planning roll-off (or scheduled) work in Smart Dispatch 0 hr 7 min
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Editing roll off or scheduled jobs in Smart Dispatch 0 hr 2 min
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Assigning standing jobs to a new route in Smart Dispatch 0 hr 2 min
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Excluding outlet stops in trips 0 hr 2 min
- Managing routed (or round) work in Smart Dispatch
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Routed (or round) work process flow 0 hr 3 min
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Overview of how route templates are used for recurring routed work 0 hr 2 min
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Planning routed (or round) work in Smart Dispatch 0 hr 6 min
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Initiating route builds for routed work in Smart Dispatch 0 hr 2 min
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Monitoring execution of routed (or round) work 0 hr 3 min
- Managing Container work in Smart Dispatch
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Container work process flow 0 hr 3 min
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Overview of how route templates are used for Container work 0 hr 2 min
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Planning Container work in Smart Dispatch 0 hr 5 min
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Monitoring execution of Container work 0 hr 3 min
- Planning in Smart Dispatch
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Adding to and removing unassigned jobs from a route 0 hr 6 min
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Publishing a route to AMCS Mobile 0 hr 4 min
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Using 'suggest route' option to find best route for jobs 0 hr 4 min
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Searching for a job in the Unassigned Jobs view 0 hr 2 min
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Route planning in the Load Balancing view
In this course, you will explore the Load Balancing view in Smart Dispatch and learn how the functionality and features on this screen helps the planner to distribute and balance jobs between available routes.
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Planning in the Load Balancing view 0 hr 3 min
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Distributing jobs between routes in the Load Balancing view 0 hr 3 min
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Filtering Unassigned Jobs in the Load Balancing View 0 hr 2 min
- Optimization of routes in Smart Dispatch
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Applying sequence optimization to routes 0 hr 5 min
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Auto load balancing remaining work over selected routes (Cross-route optimization)
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Auto planning unassigned jobs on selected routes
- Execution & monitoring route progress in Smart Dispatch
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Reviewing and re-allocating skipped or rejected jobs 0 hr 3 min
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Unassigning remaining jobs from uncompleted routes 0 hr 3 min
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Reviewing route progress in the route details view 0 hr 4 min
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Route execution states in Smart Dispatch 0 hr 2 min
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Exploring the Timeline view in Smart Dispatch
In this course, you will explore the Timeline view screen in Smart Dispatch and be shown the contents, functionality, and features available in this screen.
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Exploring the navigation bar in the Timeline view 0 hr 3 min
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Reviewing unassigned jobs in the Timeline view 0 hr 9 min
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Monitoring routes status in the Timeline view 0 hr 7 min
- Additional Smart Dispatch features (Optional)
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Applying and using tags to filter routes and jobs 0 hr 5 min
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Configuring handling time for jobs 0 hr 2 min
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Tracking and editing estimated route finish times 0 hr 3 min
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Reviewing & editing route start times & dates 0 hr 3 min
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Monitoring routes in the Route Dashboard view 0 hr 3 min
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Reviewing routes and unassigned work on the map display 0 hr 6 min
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Setting up routes to be published automatically 0 hr 2 min
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Planning brokerage work in Smart Dispatch 0 hr 3 min
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Printing a route worksheet 0 hr 1 min
- Course Evaluation
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Course Survey (Optional)
Smart Dispatch for End Users
Course 1 of 4 in Smart Dispatch Certified End User
Learn how to use Smart Dispatch with AMCS Platform to support your planning and dispatching needs.
This course introduces you to Smart Dispatch by giving you the understanding of user needs, Smart Dispatch concepts and how Smart Dispatch is presented in AMCS Platform. The course walks you through everything you need to know to perform daily planning tasks, such as rostering and managing resources, planning of routes, execution and monitoring of scheduled routes, as well as route optimization and other features of Smart Dispatch.
Who is it for?
Standard users of Smart Dispatch.
What you’ll learn:
- What are the needs of Smart Dispatch users
- Smart Dispatch key concepts
- How Desktop and Smart Dispatch work together
- How to navigate and use the Smart Dispatch dashboard
- How to set up Desktop to support Smart Dispatch
- How to set up common components of Smart Dispatch
- How to roster and manage resources in Smart Dispatch
- How carry out daily planning tasks such as building, adding jobs, publishing and monitoring routes
- How to optimize routes